Flower Mound Family Physicians is open and offering Telemedicine for your healthcare needs during this pandemic. Please call us before coming to the office and we will initially screen you by phone, because if you likely have COVID-19, we cannot allow you to risk exposure to our other patients. We will care for you, guide you, and serve you in the safest manner possible.
Flower Mound Family Physicians does not have the capabilities to test for the COVID-19 at this time, but there is promise that more and more testing centers will become available. Severely ill patients still need to go to the ER, and mildly ill patients are not yet advised to be tested. Only those who are symptomatic and have come in contact with the virus should be tested.
We are confident, and the data confirms, that most people will only have a mild illness. But our duty is to protect the weakest among us.
Social isolation is the best advice. Please Stay Home.
One of the most concerning discoveries about Covid-19 is how often it's carried by people with either no symptoms or very mild symptoms. That's good news for most of you. But it's very bad news for the people that you contact who may develop complications. The people we see in our office are often the very patients that can't tolerate this disease.
No one has ever had Covid-19 before, so no one is immune to it. Until a significant number of people have had it, recovered, and developed immunity, it will continue to spread extremely fast. The greatest disaster would be if too many people have complications in the same week and there is no way to provide care for all of them. Imagine choosing who gets the oxygen?
Social isolation is helping. There are signs that this effort may be decreasing the number of hospitalized patients, but it's still too early and the spread is too fast for us to relax. The peak of this disease is still 2 to 3 weeks away.
No other diseases chose to take a break during this pandemic. Diabetes, heart disease, and abdominal pain will still occur, and we want to be there for you. For your safety and convenience, we are serving most patients, whenever possible, by Telemedicine. We will file your Telemedicine visit with your insurance, and your copays or deductibles will still apply.
We've had N95 masks on back-order for weeks but have been unable to obtain them. The lack of available safety equipment for America's healthcare heroes is a reality.
By now you've heard news of possible treatments. Chloroquine or Hydroxychloroquine are being studied and show some promise in small trials on a handful of people. These meds are not approved yet and are far from proven. But most relevant, they aren't even available. No pharmacies have any left so we cannot prescribe these medications. We can't get them either. And there may be better options on the way, with some anti-viral meds being studied.
Vaccines are at least a year away, maybe two. We can't make any present decisions based on future vaccines. But we are thankful for the scientists dedicated to finding those solutions.
Every family is affected, from worried moms and hungry children, to business owners losing a lifetime of sacrifice. Each life makes a difference and each person matters.
Finally, let me thank all involved in fighting this disease. This is not just an American problem. This is a human crisis. And in every country, there are healthcare providers and volunteers running into the storm to help another. Heroism is often a quiet act, and most are never seen, but each is proof of a goodness greater than our sum.
James R. Long, M.D.
To Our Medical Family,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency’s recommendations.
Please be patient with us. This is a learning process and will be subject to amendment. The governing bodies can alter our course at any time, and we will keep you informed of any changes.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 972-539-4875.
Please check out our website at flowermoundfamilyphysicians.com for up to date COVID-19 information
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
James R. Long, MD & Staff